Terms of Service

Hanbitsoft Inc.

Please read the following Terms of Service before installing Hanbitsoft software (“Game” or “Service”). If you reside outside of the Republic of Korea, these Terms of Service constitute a legal agreement between end user(s) (“you”) and Hanbitsoft (“we” or “us”) and governs your use of our Services. If you are using our Services in the Republic of Korea, please refer to our Terms of Service in Korean.

1. Acceptance of Terms

1.1 Installing or playing Game(s), accessing and/or using our Services indicates your acceptance of these Terms of Service and your understanding of the conditions of use of our Services. By accepting these Terms of Service, you agree to be bound by these Terms of Service as set forth herein. If you do not agree to these Terms of Service, please do not install, play, access or use our Services.

1.2 When you access our Services, you may be required to register an account. By registering an account or by using our Service, you are acknowledging that you understand and agree to these Terms of Service. If you access our Service through a third party platform (e.g. Google, Facebook, etc.), you are obliged to comply with their terms of service in addition to our Terms of Service.

1.3 You may not use our Services unless you are 13 years of age or older (16 or older in Europe) and capable of forming a binding contract (except when consent is given by a parent or legal guardian) and are not barred from using the Services under applicable law of your country of residency. If you are not the age of majority in your country of residence, you represent that your parent(s) or your legal guardian has reviewed and agreed to these Terms of Service. You acknowledge and understand that some of our Services have age restrictions which may vary depending on countries, regions, OS, platforms, etc. Please do not install, play, access or use our Services, if you are under the applicable age restrictions.

2. License

2.1 We grant to you the non-exclusive, non-transferable, revocable, limited right and license to access and use our Services for your personal and non-commercial use. All rights not specifically granted under these Terms of Service are hereby reserved by us and, as applicable, by our licensors. Our Game(s) are licensed to you, not sold. This license granted herein does not give you any title or ownership in the Game(s) or any updates, sequels, or ancillary products, and should not be construed as a sale or transfer of any intellectual property or other rights to the Game(s).

2.2 You acknowledge and agree that all title, ownership rights, and intellectual property rights connected with Game(s) (including but not limited to, Virtual Money and Virtual Goods, and any other contents incorporated into the Game(s) such as derivative works, titles, computer codes, audiovisual effects, themes, characters, character names, stories, dialog, settings, artwork, sounds effects, musical works, and any related documentation) are owned by us or our licensors.

2.3 You acknowledge and agree that you have no ownership or other property interest in your account(s) and content(s) generated by you, including but not limited to, all communications, images, sounds, and all materials and information you or other user(s) upload or transmit while using our Service or any other content(s) that is based on or created by utilizing our intellectual property.

2.4 You agree to only use our Services, or any part of it, in a manner that is consistent with these Terms of Service and you WILL NOT:

A. reverse engineer, derive source code, modify, decompile, disassemble, or create derivative works of the Game(s), in whole or in part (except as the applicable law expressly permits, in which case all and any lawful modifications, adaptations, improvements, etc., and all copyrights and morale rights therein, will be deemed assigned to, and shall belong to, vest in and be our or our licensors’ exclusive property, in any event);
B. remove, disable or circumvent any security protections or technical measures that control access to the Game(s);
C. create data or executable programs that mimic data or functionality in the Game(s);
D. transmit or make available for use software that is malicious, disruptive to business, or invasive, including but not limited to, viruses, time bombs, adware, worms and any other unauthorized programming;
E. access any part of the Game(s) for which you have no access rights;
F. access or collect Game data using robots, spiders, web crawlers, scripts or other automated means; or
G. collect, store, track or disclose information on other users such as their names, e-mail address and URL.

3. Access and Updates

3.1 You acknowledge and understand that we reserve the right to withdraw, modify, update or otherwise make changes to our Service (in whole or in part) at any time, without any liability to you for any of the following reasons:

A. technical reasons (including technical difficulties);
B. legal obligations;
C. to improve user experience; or
D. because it no longer makes business sense for us to provide relevant Service in whole or in part.

3.2 You acknowledge and understand that there may be times when our Services or any part of our Services are not available for technical or maintenance related reasons, whether on a scheduled or unscheduled basis.

3.3 We are not responsible for the internet connection and/or mobile charges that may arise while using our Services. You are also responsible for maintaining your mobile device, table computer, operating system, data connection and other services and/or software that are necessary to use our Services.

4. User Conduct and Obligations

4.1 You acknowledge and agree that you will comply with the laws that apply to you in the location from which you access our Services. You may use our Services to the extent not restricted or prohibited by laws applicable to you.

4.2 You agree that you will not use our Services to:

A. defame, abuse, harass, harm, stalk, threaten, or otherwise violate the legal rights (including privacy and publicity) of other users;
B. upload, post, transmit, or otherwise make available any content(s) that is or could reasonably be viewed as unlawful, harmful, harassing, defamatory, obscene, offensive, fraudulent, false, misleading or deceptive;
C. upload, post, transmit, or otherwise make available any commercial messages or advertisements;
D. upload, post, transmit, or otherwise make available any content(s) that infringes or violates any third party’s intellectual property rights;
E. impersonate or misrepresent your affiliation with another person or entity; or
F. violate or encourage any conduct that would violate any applicable law or regulation that would give rise to civil or criminal liability.

4.3 You agree that you will abide by the safety guidelines, maintenance instructions, Management Policy and/or any other relevant rules (“Rules”) provided by us. You acknowledge and understand that we may temporarily or permanently restrict your use of our Services for violation of any Rules set by us. We reserve the right to amend, revise, otherwise make changes to the Rules, at any time, at our sole discretion, but we will provide you prior notice(s) before we amend our Rules. Please refer to our Management Policy in Section 17 for more information.

4.4 You acknowledge and agree that you are solely and fully responsible for keeping your account details and all uses of your account confidential whether the access is authorized or not. You may not use other users’ account or permit other users to use your account at any time. We will not be responsible for any losses resulting from an unauthorized access or use of your account.

5. Virtual Money and Virtual Goods

5.1 Our Services may include virtual currencies (“Virtual Money”) and virtual items (“Virtual Goods”). You may purchase Virtual Money and/or Virtual Goods for legal currency or other credits if:

A. you are the age of majority in the country of your residence; or
B. you are under the age of majority in the country of your residence and have the consent of a parent or legal guardian to make the purchase.

5.2 You acknowledge and agree that Virtual Goods and Virtual Money have no monetary value and do not constitute actual currency or property of any type. Virtual Goods and Virtual Money only exist within our Services and can never be exchanged for real money, real goods or real services from us or any third party. We grant you the non-exclusive, non-transferable, revocable, limited right and license to use Virtual Money and/or Virtual Goods within our Services. You agree that you will purchase Virtual Money and/or Virtual Goods only from us or a third party used by us.

5.3 We reserve the right at any time to offer, modify, control, regulate, and/or remove any Virtual Goods and/or Virtual Money without any liability to you.

5.4 You acknowledge and agree that all purchases of Virtual Money and Virtual Goods are final and we will not refund any transactions once the purchase is complete.

6. Termination

6.1 We reserve the right to cancel, suspend or terminate your access to our Services (including your Virtual Money, Virtual Goods and account). In such event, you acknowledge that we are not responsible for providing a refund or other compensations for any reason.

6.2 We may cancel, suspend or terminate your access to our Services, without any prior notice to you, for any of the below reasons that we in our sole discretion determine appropriate:

A. if you fail to comply with any provision of these Terms of Service; or

6.3 You agree to compensate us for all losses, harm, claims and expenses that may arise from any breach of these Terms of Service by you.

7. Third Party Materials

7.1 Our Services may include and/or display, content(s), data, information or advertisement(s) of third parties (Third Party Materials). We do not control any contents, goods or services of the Third Party Materials. You acknowledge and understand that we do not make any representations or warranties about any Third Party Materials that you may access through our Services.

8. Privacy Policy

8.1 We may collect, use, provide to third parties, and otherwise process your personal information in connection with your use of our Services. Please refer to our Privacy Policy for more information.

9. Limited Warranty

9.1 You acknowledge and agree that your use of our Services is at your sole risk and that our Services are provided to you on an “as is” and “as available” basis. To the maximum extent permitted by law, we hereby expressly disclaim all warranties or conditions of any kind, written or oral, express, implied or statutory, including without limitation any implied warranty of title, non-infringement of third party rights, merchantability, satisfactory quality, or fitness for a particular purpose.

9.2 Without limiting any of the foregoing, we do not ensure continuous, error-free, secure or virus-free operation of our Services. Some jurisdictions do not allow the disclaimer of implied warranties, so the foregoing disclaimer may not be applicable to you. This limited warranty gives you specific legal rights, and you may also have other legal rights that vary from jurisdiction to jurisdiction.

10. Limitation of Liability

10.1 In no event will we or our licensors be liable for special, incidental, exemplary, or consequential damages resulting from possession, use or malfunction of our Services, including without limitation any losses or damages connected with or consisting of lost profits, damage to property, lost or corrupted data or files, loss of goodwill, computer or handheld device failure, or business interruption as a result of possession, use or malfunction of our Services, or personal injuries, even if we have been advised of the possibility of such loss or damages.

10.2 In no event will we or our licensors be liable for special, consequential or incidental damages resulting from the breach of any express or implied warranties or any other provisions of these Terms of Service. Our maximum aggregate liability for any and all damages under these Terms of Service will not exceed the actual price paid by you for our Services. The foregoing applies even if any remedy fails of its essential purpose.

11. Injunction

11.1 Because we would be irreparably damaged if these Terms of Service were not specifically enforced, you agree that we will be entitled, without bond or other security or proof of damages, to take such action as may be required, including seeking an injunction and other equitable remedies, in addition to any other remedies available to us under applicable law.

12. Indemnity

12.1 You agree to indemnify, defend and hold harmless us, our licensors, partners, affiliates, contractors, and each of their respective officers, directors, employees and agents from all claims, damages, losses, costs and expenses (including reasonable legal fees) arising directly or indirectly from your acts or omissions in connection with using our Service or any violation of these Terms of Service by you.

13. Amendment

13.1 We reserve the right to amend these Terms of Service at any time, at our sole discretion, but will post such changes on its website at Notice 7 days (or 30 days for changes that are disadvantageous to the user) prior to the effective date of the amendment(s). If any such future changes to these Terms of Service are unacceptable to you or cause you to no longer be in compliance with the Terms of Service, you may not use our Services. Your installation and use of any updates or modifications to our Game(s) or your continued use of our Services following notice of changes to the Terms of Service will constitute your acceptance of any and all such changes to the Terms of Service.

14. Governing Law and Dispute Resolution

14.1 These Terms of Service and the relationship between you and us will be governed in all respects by the laws of the Republic of Korea without regard to conflict of law principles or the United Nations Convention on the International Sale of Goods.

14.2 You and we agree to make reasonable, good faith efforts to amicably resolve any dispute or claim that arises from or relates to these Terms of Service or our Services (“Dispute”) before initiating any legal action or arbitration in accordance with the below paragraph. The party seeking to raise the Dispute shall send to the other party a written notice describing the nature and basis of such Dispute or claim and identifying the relief sought. If you and we are unable to resolve the Dispute amicably within thirty (30) days after such written notice is received, the party seeking to raise the Dispute may submit the Dispute to the competent Korean court for final determination. You and we agree to submit to the exclusive jurisdiction and venue of the courts located in the Republic of Korea with regard to any Dispute. Notwithstanding this, you agree that we are allowed to apply for injunctive or other equitable relief in any court of competent jurisdiction.

15. Severability

15.1 If any provision of these Terms of Service is held to be unenforceable for any reason, such provision will be reformed only to the extent necessary to make it enforceable, and the remaining provisions of the Terms of Service will remain in full force and not be affected

16. Contact

16.1 If you have any questions concerning these Terms of Service or the License contained therein, you may contact us at msupport@hanbitsoft.co.kr

17. Management Policy

Restrictions on the use of game services
Category	Actions that bring restrictions	Restriction Criterion
Category	Actions that bring restrictions	1st	2nd	3rd	4th
Inappropriate Behavior	(1) Posting the same or similar articles repeatedly (2) Using curse words and insulting other users (3) Any acts that are hateful or mean towards sexual description (4) Swearing at other users' parents (5) Slandering a particular individual or organization (6) Any acts that are hateful or mean towards race, religion or any other offensive nature (7) The act of threatening reality or causing fear to the other party (8) Any other acts that cause disruption to other's enjoyment of the game ※ As the sanctions criteria comprehensively consider the history of sanctions and the degree, frequency, and adverse effects on other players or companies, individual differences may occur, and the level of restriction may be adjusted depending on the severity of the issue. (e.g. Apply "period(3 days)" sanction at first) ※ Chatting using inappropriate language may proceed ban from chatting without prior warning.	Chat Restrictions for 1 day	Chat Restrictions for 3 days	Chat Restrictions for 7 days	Chat Restrictions for 30 days
Inappropriate Naming	(1) Any names that includes the names of company, employee of the company or GM (2) A suggestive and obscene name (3) Any names that includes curse (4) Any names that are suspicious to have the intention of trading money (5) Any names disparaging a group of certain religions, races or companies (6) Any names that advertise any organization or website (7) Any names that are antisocial or in violation of relevant statutes (8) Any names that infringe third-party trademark, copyright (9) Any names that cannot be identified by a combination of specific characters (10) Any names that are difficult to accept in the concentional wisdom of society (11) Any names that includes disparaging other users'	Warning (Name change)	Restrict Use for 7 days	Restrict Use for 30 days	Restrict Use in permanent
Act that Cause Disruption to Game Service	(1) Slandeing company or GM without reason (2) Intentional disturbing GM's business (3) The act of demanding compensation from GM for false information (4) Intentional disturnbing of in-game events	Warning	Restrict Use for 7 days	Restrict Use for 30 days	Restrict Use for 90 days
Impersonation and Spreading of False Information	(1) Deceiving other users for improper gains and/or impersonating the company or staff to attempt fraud (2) Spreading false information which is not published by the company or its staff (3) Arbitrarily modifying, writing and spread the notices	Restrict Use for 30 days	Restrict Use for 90 days	Restrict Use for 365 days	Restrict Use in permanent
Cash Trade	(1) Exchange game items and game money for cash or other objects (2) Exchange game items for other game's items (3) Trading of game goods and paid contents with cash and real-life goods/services (4) Trading of game coin and paid contents with game items(include other game's items) (5) Having someone else foster a character on his or her behalf in exchange for cash or real-life goods/services (6) The act of attempting or advertising item and account transactions (7) Advertising website that broker cash transactions for business purposes ※ If "cash transactions" are identified for business purposes, the "permanent use restrictions" may apply at first restriction.	Restrict Use for 7 days	Restrict Use for 30 days	Restrict Use for 90 days	Restrict Use in permanent
Advertisement	(1) Advertising in games or communities for commercial purposes	Restrict Use for 7 days	Restrict Use for 30 days	Restrict Use for 90 days	Restrict Use in permanent
Spread and Manipulate of Personal Information	(1) Distributing information of others without consent (2) Forging personal identification documents and other documents (3) Any act that intentionally disseminates or exposes information from other customers, thereby damaging or damaging them.	Restrict Use in permanent
Misusing System Bugs	(1) Not report the abnormal gains made by unintentional bugs.	Restrict Use for 30 days	Restrict Use for 90 days	Restrict Use for 365 days	Restrict Use in permanent
Misusing System Bugs	(2) Abusing systematic errors to acquire personal benefits or harm the game services (3) Abusing methods in the game repeatedly to acquire game money or EXP through unfair gameplay (4) Distributing bugs that can adversely affect the game in games, communities	Restrict Use in permanent
Creating and Spreading Unauthorized Programs	(1) Creating and spreading the auto play program (2) Creating and spreading the helper program (3) Creating and spreading other unauthorized program	Restrict Use in permanent
Using Unauthorized Program	(1) Using the auto play program (2) Using helper program (3) Using unauthorized program (4) Using other programs could be caught in security systems	Restrict Use in permanent
Creating, Spreading or Using Illegal Hacking Program	(1) Unusual use of the company's services by manipulating programs, creating bugs, or using manipulated programs that are not authorized by the company (2) Making and selling illegal programs that are not authorized by the company ※ Legal action can be taken depending on the magnitude of the damage.	Restrict Use in permanent
Abnormal Game	(1) Hindering fair competition, such as match fixing (2) Attempting a match in a negative way or canceling (3) Vicariously playing into other's account (4) Requesting another person to play vicariously (5) Assisting abnormal PVP competitions ※ Any gains caused by abnormal game will be confiscated.	Restrict Use for 30 days	Restrict Use for 90 days	Restrict Use for 365 days	Restrict Use in permanent
Abnormal Subscription	(1) The act of harming the balance in the game by subscription to multiple accounts, unfairly taking items/game money, etc. in the game, and damaging the normal use of services by other members	Restrict Use in permanent
Abnormal Trading	(1) Payment made by unauthorized use of credit card, mobile phones, ARS, etc. of another person for for game service using the paid items (2) Making or canceling payments in a manner not recognized by the company (3) Recurring unfair profits using the company and open market store processes	Restrict Use in permanent
Using Account Illegally	(1) Steal or spread other users' personal infromation (2) Steal or spread other users' payment information (3) Unauthorized access to other users' account (4) Unauthorized alteration of other users' account information (5) Making unauthorized payments using other users' personal information and payment information (6) The act of causing damage by accessing another users' account (7) In the case of gain from involvement in hacking or stealing accounts of others ※ All the unauthorized access to another member's account that cause damage to account information of the relevant account.	Restrict Use in permanent
Fraud and Third-Party Impersonate	(1) Any names of zones or major characters from the game or any other names that could be confused to be the company's staff. (2) In the case of fraud with a deliberate purpose in order to unfairly take items / game money in the game	Restrict Use in permanent
Response of Judicial Organs	(1) Where there is an order or request for permanent account seizure from a court, an investigative agency, or a related administrative agency ※ Unrestrictions on completing investigations	Restrict Use in temporarily

Forum Rules

Restrictions on the use of the forum
Category	1st Warning (Content deletion)	2nd 3 Days (Restrict use)	3rd 7 Days (Restrict use)	4th 30 Days (Restrict use)	5th Permanent (Restrict use)
Action that brings restrictions	(1) Posting following the contents - Trademark rights, copyright infringement posts of the company or third party - Posts that defames the company or a third party - Posts containing personal information (personal information, location, contact information, e-mail, etc.) of yourself/other person - Posts containing swear words/ obscenity/ slang - Posts that causes sexual shame or disgust or displeasure to others - Posts intended to slander others (including personal attacks, rumors) - Commercial postings for profit (gift payment, commodity advertising, site promotion) - Posts containing malicious code or inducing system failure - Posts with a specific thought/religious color - Posts that guide or advertise illegal programs, private servers - Posts that maliciously disseminates false information about a particular person or company - Posts that cause confusion or direct/indirect damage to the company or others by disseminating ambiguous information. - Posts disparaging or discriminating against a particular region, race or sex - Posts that promotes or demeans a particular religion or idea - Posts related to cash or item transactions - Posts related to the act of sharing or lending account information with others - Posts impersonating others, including GM, board operators, or employees of the company - Posts promoting violence, misdemeanour, and gambling - Posts relating to violations of the terms and conditions - Posts that are irrelevant to the nature of the bulletin board or that undermine the community - Posts prohibited by other terms and conditions, each bulletin board policy and related statutes - Other acts deemed to cause discomfort or discomfort to other users (2) Interrupting the operation of the community by registering large amounts of posts in a short period of time or repeatedly posting the same content (3) In the case of the nickname contains slang and words that may cause discomfort to other users ※ In case of serious reasons, such as causing considerable damage to the company or other users or violating related statutes, the number of days may be adjusted according to the severity of the case, and restrictions on permanent use of game services or restrictions on permanent use of game services may be applied.